Freshworks is a set of tools for customer service, as well as management of IT and HR services.
Based in the cloud, easy to configure and use, including many ready-made integrations. Over 150,000 companies trust Freshworks solutions.
- Multi-channel help desk for handling inquiries coming from e-mail, websites, live chat, phone, mobile apps, Facebook, Twitter, and knowledge base portals.
- Management of resources, IT services in accordance with ITIL, Service Desk
- Modern CRM
Make sure your sales team knows faster about potential customers and close transactions.
Strengthen your support team to help them collaborate and solve customer problems faster.
Improve your IT service and manage internal requests from employees.
Set up a call center in the cloud for 40 countries within minutes.
Attract applications, work with candidates, and employ a superstar.
Get website visitors and product users engaged for sales and customer success.
Services and support
Our team of experts will advise you about how to effectively use tools in your company.
- We will help you choose and implement the appropriate modules.
- We will explain the licensing rules.
- We will train users.
- We will provide the maintenance and administration of the system.